Quality management at Steigenberger – a company portal with high standards

The group management of Steigenberger Hotels AG planned to introduce a comprehensive quality management system for the more than 80 hotels. The process brought plenty of challenges with it: the system was to link the locations without having to install equipment on site. Changes had to be made quickly and without great expense. If nothing else, they wanted the system to be intuitive, so that not all employees would require extensive training. These were requirements the software supplier Bankinformatik GmbH had already heard before. A portal had previously been set up with Intrexx Professional software for an international financial institute, which coordinates numerous processes in its four branch offices and goes beyond the usual functions of an intranet