Newsletter Issue 5/2009
B2B Portals – good for business Webinar: Integrate existing data into your Enterprise Portal Workshop: ‘Groovy’ Task Management Intrexx Live!: New Applications and Layouts Customer FocusB2B Portals – good for business
Companies looking to increase the cost-efficiency of their business are increasingly considering Business-to-Business (B2B) portals as a possible solution.B2B portals offer the ideal medium to connect companies with their business partners via the internet, whether they are customers, suppliers or distribution partners. They not only provide an easy-to-use communication tool but they also facilitate more sophisticated business processes, saving time, labour and money.
Most routine processes can be automated and lead times can be accelerated using a B2B portal. The fast and efficient handling of customer requests increases service quality and customer satisfaction overall.
More and more businesses are using B2B portals to:
- accept/take orders and transfer them automatically to the ERP system
- grant subsidiaries or other branch offices access to CRM or ERP data
- optimise the workflows of the sales department, especially the connection of field staff
- accept support enquiries and handle them efficiently
Webinar: Integrate existing data into your Enterprise Portal
Do you need to integrate foreign data from external applications such as Navision, SAP R/3, Sage etc? We will show in just 4 minutes how to integrate data from an external system. This will give you a new perspective on data integration.
Workshop: ‘Groovy’ Task Management
The integration of the object-oriented scripting language, ‘Groovy’, provides a variety of new opportunities for users of Intrexx Xtreme 4.5. In the past, certain workflows needed a lot of development time or were virtually impossible to programme, but with Groovy, businesses can create new and innovative workflows quickly and easily.Using the powerful Groovy script to count and manage activities for customers within a task management application is just one example. In this month’s workshop we will show you how it is done. ...more
Intrexx Live!: New Applications and Layouts
Employees Record BookKeeping track of work-related successes and achievements is not always easy. For employees that want to take an active role in their career development, the Employees Record Book could be the ideal solution.
This intuitive application allows users to enter the name, start time, duration, location and comment for every project and training activity they completed. Follow-up activities, remarks, FAQs and other templates can be defined by the user and a unique file reference makes it easy to locate activities and review status or analyse data using filter functionality, fast.
Customer Focus: AUDI AKADEMIE
The Audi Akademie is part of one of the leading training and consulting institutes in Germany. As a subsidiary of the AUDI AG, it plays a key role in competence development. Since 1993, the academy has successfully provided company-specific advanced training courses and consulting services for human resources and management, sales training and foreign languages. In addition to the AUDI AG as their main customer, the academy also has customers in the automotive, manufacturing and technology industries and the service sector. Business processes and information-sharing for employees and trainers have been greatly simplified thanks to the Intrexx portal at the heart of its operations.
