Customer support. Efficiently resolve support inquiries and strengthen customer loyalty.

How Intrexx can support companies in daily operations

Challenge

Support inquiries reach you through multiple communication channels.

It's hard for you to keep track of the support issues you receive daily via email, phone, or helpdesk.

Intrexx solution

A central platform for all your customer concerns.

Intrexx consolidates all support inquiries on one platform. There, you can get an overview, set priorities, and reconcile contract data.

Benefit

Respond quickly and effectively to your customers' calls for help.

Your team always maintains an overview, and your customers quickly receive the help that matches their contractual agreements and needs.

Digitize processes effortlessly:

• Ticket system
• Knowledge databases
• Communication
• And more!

Don't just respond to support inquiries: Enable your customers to find solutions to their problems independently and simplify contacting your support team.
With Intrexx, you quickly create user-friendly help databases and efficient ticketing systems.
You effortlessly adapt the underlying data and procedures to your needs and involve only those responsible – even across departments.