Complaint management. Efficiently process and prevent complaints.

The complaint process is often complex and requires coordination among several departments. The Intrexx low-code platform is individually adaptable to your requirements and integrates seamlessly with your existing core systems. The solution can be implemented in a very short time, minimizing the processing time of complaints from the first minute.

How Intrexx can support companies in daily operations

Challenge

A customer reports dissatisfaction with a product.

Without a central system for managing complaints, problems can be overlooked.


Intrexx solution

With Intrexx, complaints are managed digitally.

Complaints can be automatically forwarded to the responsible department with Intrexx. The customer receives a direct response that their concern is being addressed.


Benefit

Increased customer satisfaction and continuous process improvement.

The quick response time directly addresses customer concerns. Analysis of complaint data can also better prepare your company for the future.

Digitize processes effortlessly:

Intrexx offers a customized software solution that automates every step of the complaint workflow, from assigning tasks to the respective responsible parties to sending automated responses.

Discover more applications in the area of quality management.

Discover software

Application

Description

Complexity

Application

Data analysis

Description

Monitor all stages of your production with Intrexx and respond automatically to anomalies.

Complexity

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Application

Inspection management

Description

Plan ahead and develop applications that not only coordinate your inspections in terms of timing but also automatically create clear reports.

Complexity

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Application

Course planning

Description

Quickly design quality courses and monitor their execution through to certification.

Complexity

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Intrexx can do even more! Learn more in a free consultation call with one of our digitalization experts.

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